1. What should I do after receiving my gold item?
Verify the item, check the purity certificate, and confirm your satisfaction.

2. How do I complete the remaining payment?
After confirming the product, transfer the remaining 75% via bank or online payment.

3. What if the product does not meet my expectations?
Contact us within 12 hours, and we will address your concerns or provide return instructions.

4. Is there a return policy for used gold items?
Returns are accepted within 12 hours of receiving the product if there are valid concerns about quality.

5. How do I get in touch with customer support for issues?
You can reach us via WhatsApp or call our customer support directly for any issues or concerns.

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